After the massage was over though I felt so relaxed and peaceful. We walked out to the lobby and the same girl was waiting for us. Starts talking about memberships and pricing and so on. I explained I didn't even like massages on the regular and only get about 1 a year. My wife also politely said, "I don't want to waste your time, but it isn't in our budget or a concern of ours right now". So then the girl proceeded to keep pushing and offering different "solutions" to benefit us. Another long story made short, my relaxation was completely gone and the experience was ruined. First off, the girl didn't listen and just kept interrupting and talking over us. Then she keeps bringing up the financials and "if" we can't afford it they are flexible. This is when I honestly felt insulted. We were trying to be polite but when you want to "assist me so we can budget for it"........ unreal. The money wasn't the issue. It was our anniversary and we wanted to relax and not be hassled. Because of this girl we will never go back to a Massage Envy. I wish I could post her name but can't remember it. (it was something very different) I just feel bad for the massage therapists because they were fabulous and people like this girl are losing them business.
receptionist should trim nose hairs.....eew!
Friendly staff that know what they are doing... It is definitely a splurge or special occasion purchase as non-members pay $60 for a massage. Had a couple's massage and it felt that it was just two people side by side... They have great after care...
Massage was average. The girl on reception was pushy, trying to sell extra massages, membership and other products. It wasn't worse massage I have had but they can improve easily.
Called and got a last minute appointment. Was having a lot of tension and pain and asked for a firm/deep pressure therapist. Was told I had one and to be there at 1:45. I received a call shortly after from them saying they messed up the schedule and needed me to be there at 2:15 instead and that I would be put with a different therapist who was more medium pressure. Okay fine, no biggy. I get there and was not made to feel comfortable at all. Almost like I was not suppose to be there. Filled out paperwork and was approached by one of the staff to go over my intake form. We were interrupted by a guest who was their for her appointment that they had just given to someone else. That looks bad. THEN I go sit and wait for my therapist. She comes in at 2:35. We go to the room and I tell her I am having a lot of pain in my uppper back. She leaves the room and I felt so uncomfortable laying on the table. It was hard and cold. I felt like I was at the drs office. There was hardly anything in the room and the walls were bare. The massage I received was absolutely horrendous. There was NO pressure. I wasn't even positive if she was touching me most of the time. Fast forward 45 long minutes later, she was done. Not even a full "hour" like they advertise. I go to the front desk and am asked to step to the side with someone. I was asked/told to buy a membership. She asked me how everything went and I said "well I am not happy with the pressure my therapist gave since I specifically asked for someone who does deep tissue but I guess I'm kind of relaxed" her response to that was "at least you got something out of it!" I wish I was kidding. The only reason I went to this place was because the other places I normally go were full and I needed something to help with the pain I was having. I will never go back. Waste of money and time!
Long story made short.... we first went in for our scheduled appointment after confirming twice and we weren't on the schedule. How it was handled I won't even go into.
As usual, the ambiance was what normally you see at these places. One thing sure that they don't pay enough to their employees as my therapist told me that she/he has her/his own private service too - it was a kind of implication/invitation.
good massage but unhygienic
dirty!
But we finally decided to go in about a month later after we rescheduled. It was our anniversary and we were given a gift card. The massage was great as I usually don't like massages. My wife and I both loved the massages...... BUT unfortunately the girl at the front desk ruined the whole experience. I understand you have to "sell" to people but this was beyond ridiculous. Before we started we were given some information and that's fine!
Massage Envy Cedar Rapids is a US Beauty Salon based in Marion, Iowa. Massage Envy Cedar Rapids is located at 1422 Twixt Town Rd, Marion, IA 52302, USA.
Please contact with Massage Envy Cedar Rapids using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Massage Envy Cedar Rapids opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.