Interestingly, I searched online for a more effective and private option to log my complaints, & didn't find a local or corporate office to contact. Not to mention, no Facebook page. Even the company doesn't seem to want to reach out to improve customer relations.
Since when does your station not break $100 dollar bills? Wow. You do know there's a way to see of its real or not? It was real but you lost a customer.
Since changing over to Fas Fuel, service has went down. Last three times I went in, I've had to wait due to unresponsive and insensitive cashiers. Tonight, the attendant was more involved in filling the beer fridge rather than take two seconds to take my money for my gas. So, I opted to use my credit card, then get a receipt at the pump. Only to get a message "Cashier has receipt!" Forcing me to go back in likely because the receipt paper roll wasn't refilled at the pump?!
Usually a great customer service experience. Small inside, very very tight parking as well as horrible gas pump parking. But overall nice store
This store has went down hill. I used to go here at least twice a day. Today was the last day I will be going here. For the last month, everyday I have went here to get something, they have been out of it. The store is dirty. They seem to want to converse more to each other than wait on the customers standing in line.
This store is dirty and the workers are rude. The management seems to think that her employee's come first not the customer. They over charged me twice. I let it slide the first time but when it happend again and tried to contact the management she acted like she couldnt do anything or even wanted too. She was very rude. Oh and the soda and icey machines are disgusting. Nothing like dust and dirt all over it so it can fall in your drinks. Ewww.. Will go somewhere else from now on. Not worth a stop at all.
Fas Fuel is a US Gas Station based in Marion, Iowa. Fas Fuel is located at 998 8th Ave, Marion, IA 52302, USA.
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