Mr. & Mrs. J. Smith
Awesome experience. Craig knows his stuff and is super helpful! Ask for him!
We purchased a mattress this weekend and they told me to call today (March 27, 2017) to verify if it came in on the truck. I have called and re-called and they will not answer the phone. FRUSTRATED! Why waste time and money going into the store if the mattress is not in?
When arriving at the store everyone was great. Very attentive, willing to help, and very knowledgeable about the products they were selling.
Downfall:
Helpful and knowledgeable staff who stand behind their products. Garret was great!
Outstanding Service!! We have bought a tempurpedic mattress, an adjustable bed and furniture here. See Brad. We have had excellent customer service every time. We highly recommend you do business here. Brad is genuine, friendly and very knowledgeable and professional. We are very happy with the quality of the products and the wonderful service we have received. We will continue to doing business here!
01/19/2014
I ordered my bed on March 23rd it is April 9th and have been getting the ring around for a few days as to when my bed is actually going to be here. I was told it would be here Monday. I call they tell me it will be here Tuesday. I call Tuesday (today) at 4:30pm and they tell me someone will call me back to set a time-frame for tomorrow for them to drop off my bed. They don't even give you 24 hours to make arrangements to be at your house? It is now 7:00pm they close at 8:00pm and still have NOT called me. Very poor service and I will not be using Denver Mattress again. Honestly, I would much rather deal with going and getting a refund and taking the money else where.
Denver Mattress is a US Shopping Mall based in Marion, Iowa. Denver Mattress is located at 725 Oakbrook Dr, Marion, IA 52302, USA.
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